Team Lead

7 days ago


Brossard, Quebec, Canada Roots Full time

Job Summary:

We are seeking a highly motivated and experienced Team Lead to support the leadership team with the operations of our store. As a key member of our team, you will be responsible for ensuring consistent positive customer experiences are delivered on the sales floor to profitably grow top-line sales.

Key Responsibilities:

  • Lead by example and create a positive atmosphere on the sales floor that builds customer realization, retention, and loyalty.
  • Coach and develop associates on customer service fundamentals and provide constructive feedback.
  • Foster open and transparent communication on the sales floor.
  • Stay up-to-date on our products and service updates to provide expert knowledge to customers.
  • Promote a positive, safe, and rewarding work environment.
  • Ensure the store is visually appealing at all times.
  • Collaborate with the leadership team to support, lead, and implement new company initiatives.

Requirements:

  • 1+ years of supervisory experience in a retail environment, preferably in apparel.
  • Excellent presentation and communication skills.
  • Ability to motivate and lead the sales team to achieve sales quotas.

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