Current jobs related to Customer Success Strategist - Toronto, Ontario - the Ladders

  • Excel Success Strategist

    1 week ago

    Toronto, Ontario, Canada Datarails Full time

    Datarails, the leading financial planning and analysis platform, is searching for a highly skilled Excel Success Strategist to join its Live CS team. As a key member of our team, you will work closely with finance professionals from middle management through the C-suite, customizing their Datarails platform and providing training on product updates.This is...

  • Customer Experience Strategist

    2 weeks ago

    Toronto, Ontario, Canada Avanade Full time

    About the Role:As an Experience Strategist with Avanade X, you will play a key role in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.This role requires an individual who can analyze and uncover user needs and behaviors, assess current state experiences,...

  • Customer Experience Strategist

    3 weeks ago

    Toronto, Ontario, Canada Avanade Full time

    Experience Strategist RoleAs an Experience Strategist with Avanade X, you will play a pivotal role in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.This role requires an individual who can analyze and uncover user needs and behaviors, assess current state...

  • Customer Experience Strategist

    3 weeks ago

    Toronto, Ontario, Canada Avanade Full time

    Experience Strategist RoleAs an Experience Strategist with Avanade X, you will play a pivotal role in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.This role requires an individual who can analyze and uncover user needs and behaviors, assess current state...

  • Customer Experience Strategist

    4 weeks ago

    Toronto, Ontario, Canada Avanade Full time

    Experience Strategist RoleAs an Experience Strategist with Avanade X, you will play a pivotal role in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.This role requires an individual who can analyze and uncover user needs and behaviors, assess current state...

  • Customer Experience Strategist

    4 weeks ago

    Toronto, Ontario, Canada Avanade Full time

    Experience Strategist RoleAs an Experience Strategist with Avanade X, you will play a pivotal role in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.This role requires an individual who can analyze and uncover user needs and behaviors, assess current state...

  • Customer Success Strategist

    1 month ago

    Toronto, Ontario, Canada Citylitics Full time

    About CityliticsCitylitics is a pioneering analytics company that delivers predictive intelligence on local utility and public infrastructure markets.Our mission is to revolutionize the way cities and utilities manage their infrastructure, making it more resilient, sustainable, and equitable.We achieve this by turning millions of unstructured documents into...

  • Customer Success Strategist

    2 months ago

    Toronto, Ontario, Canada Citylitics Full time

    About CityliticsCitylitics is a pioneering analytics company that delivers predictive intelligence on local utility and public infrastructure markets.Our mission is to revolutionize the way cities and utilities manage their infrastructure, making it more resilient, sustainable, and equitable.We achieve this by turning millions of unstructured documents into...

  • Customer Success Strategist

    3 days ago

    Toronto, Ontario, Canada Amplitude Full time

    At Amplitude, we're looking for a Senior Customer Success Architect to join our team. As a trusted technical advisor, you'll provide strategic consultation on taxonomy design, instrumentation, and data governance, utilizing your mastery of Amplitude products. Your expertise in the Digital Optimization System will guide our customers as they integrate...

  • Business Growth Strategist

    1 week ago

    Toronto, Ontario, Canada Barbara Kowk Success And Empowerment Full time

    A visionary leader with a passion for driving success is sought to create a schedule that suits them.We're looking for a driven individual to take charge and unlock the potential of their teams in personal development.About Us:Empowering professionals to reach their highest potential is our mission. We believe that true success stems from personal growth and...

  • Customer Experience Strategist

    2 weeks ago

    Toronto, Ontario, Canada Autodesk Full time

    Customer Experience StrategistAt Autodesk, we're looking for a talented Customer Experience Strategist to join our team. As a key member of our Experience Management Framework, you'll play a crucial role in evolving our Customer Experience. Your primary responsibility will be to expand our portfolio of Customer Experience Journeys and Service Blueprints....

  • Marketing Strategist

    2 weeks ago

    Toronto, Ontario, Canada The Successful Investor Full time

    Job Title: Marketing StrategistWe are seeking a skilled Marketing Strategist to join our team at The Successful Investor. As a Marketing Strategist, you will be responsible for developing and implementing effective marketing strategies to drive business growth.Key Responsibilities:Develop and implement marketing strategies to achieve business...

  • Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada The Cigna Group Full time

    ### Job Title: Content Strategist ### Job Summary We are seeking a highly skilled Content Strategist to join our team at The Cigna Group. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results and engage our audience. ### Responsibilities * Develop and execute content strategies...

  • Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada The Cigna Group Full time

    ### Job Title: Content Strategist ### Job Summary We are seeking a highly skilled Content Strategist to join our team at The Cigna Group. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results and engage our audience. ### Responsibilities * Develop and execute content strategies...

  • Content Strategist

    1 month ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Summary:The Content Strategist will work closely with our creative team to develop compelling content that...

  • Content Strategist

    1 month ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Summary:The Content Strategist will work closely with our creative team to develop compelling content that...

  • Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Summary:The Content Strategist will work closely with our creative team to develop compelling content that...

  • Content Strategist

    1 month ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Summary:The Content Strategist will work closely with our creative team to develop compelling content that...

  • Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Summary:The Content Strategist will work closely with our creative team to develop compelling content that...

  • Content Strategist

    3 weeks ago

    Toronto, Ontario, Canada McCann Canada Full time

    Job Title: Content StrategistWe are seeking a highly skilled Content Strategist to join our team at McCann Canada. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Job Description:Key Responsibilities:Develop and implement content strategies that align with business...

Customer Success Strategist

2 months ago

Toronto, Ontario, Canada the Ladders Full time
Job Summary

As a key member of our team at The Ladders, the Customer Success Manager will play a pivotal role in driving the overall success and satisfaction of our customers. Reporting to the Director, Partnerships & Ecosystem, this individual will serve as a primary point of contact and advocate for our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Develop and execute customized success plans to drive customer growth and retention
  • Build and maintain strong relationships with key customers, understanding their business objectives and challenges
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement
  • Provide timely and actionable insights to inform business decisions and drive strategic initiatives
  • Stay up-to-date on industry trends and competitor activity to ensure The Ladders remains a leader in the market
Requirements

To succeed in this role, you will possess:

  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Proven experience in customer success, account management, or a related field
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and drive strategic decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  • Strong business acumen, with a deep understanding of the customer's business needs and objectives