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Seasonal Customer Experience Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our stores.
Key Responsibilities:- Support the daily operations of the store, including conducting inventory cycle counts, replenishing stock, and managing product returns.
- Use merchandising standards to create a visually appealing and stimulating store environment.
- Engage and connect with customers on the sales floor, leveraging our products to tell stories and create memorable experiences.
- Curate specific product collections for each customer, ensuring a personalized and engaging shopping experience.
- Role model Indigo's High Performance Characteristics, including adaptability, flexibility, and a commitment to creating an exceptional employee and customer experience.
- Experience in specialty retail or a retail environment is preferred but not required.
- Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store.
- Demonstrated commitment to creating an exceptional employee and customer experience.
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings (if required for the role).
- Bilingualism (French/English) is required for all positions in Québec; other languages are an asset.
We are committed to fostering diversity and inclusion, and we welcome applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+, and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.
