AutoCanada Service Advisor Role

2 weeks ago


Calgary, Alberta, Canada AutoCanada Full time

We are seeking a highly skilled and experienced Service Advisor to join our team at AutoCanada. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their vehicles receive the necessary repairs and maintenance.

Key Responsibilities:

  • Provide exceptional customer service to our valued clients
  • Answer incoming phone calls and inquiries related to vehicle servicing
  • Create quotes and work orders for vehicle repairs
  • Consult with automotive technicians regarding required repairs and or maintenance
  • Provide the clients with information and updates regarding the status of vehicle repairs
  • Work with the parts department to determine parts availability and scheduling of future service appointments
  • Complete and close repair orders
  • Review the repair order and service performed with the client after the service has been completed

Your Key Qualifications:

  • Minimum of 1 year dealership experience in a Service Advisor role required
  • Ability to thrive in a fast-paced environment with many priorities
  • Communication and interpersonal skills
  • Must be able to remain calm when customers and/or situations are not
  • Organization and follow-up skills
  • Experience and desire to work with technology

Benefits:

  • A friendly and supportive team
  • Competitive compensation, estimated $60,000 - $80,000 per year
  • Health and Dental Benefits
  • Life Insurance
  • Employee Vehicle Purchase Plan
  • Employee and Family Assistance Program

About the Role:

This is a fantastic opportunity to join a dynamic and growing organization. You will have the chance to work with a talented team and contribute to delivering exceptional customer experiences.



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