Merchandise Coordinator

7 days ago


Courtenay, British Columbia, Canada The Home Depot Canada Part time

About The Home Depot Canada

We are committed to being the company that best understands what customers need and delights them every day. Please join us as we continue to build on a 44-year legacy of service, value, and community service.

Job Summary

This role is responsible for ensuring the timely and accurate receipt of merchandise at our stores. As a Receiving Associate, you will be an essential part of our logistics team, working closely with carriers, vendors, and store teams to ensure seamless delivery and processing of goods.

Main Responsibilities

  • Clean and maintain receiving areas, including removing pallets and cardboard boxes from the floor, using compactors and bailers, and clearing space for new merchandise.
  • Unload merchandise using designated equipment, such as electric pallet jacks and forklifts.
  • Receive special orders, move them to designated staging areas, and locate them in the system.
  • Identify and read vendor packing slips, carrier shipping documents, UPC labels, and other receiving documents to ensure accuracy.
  • Schedule deliveries and pre-post information into the receiving system.
  • Count carton freight and RGR merchandise to satisfy freight bills.
  • Identify damaged merchandise and take appropriate action.
  • Ship and receive transferred merchandise according to procedures.
  • Research shipment/paperwork discrepancies and resolve scheduling or delivery issues.
  • Maintain lift equipment and follow Standard Operating Procedures (SOP) for hazardous waste materials.
  • Moving freight from receiving to designated staging areas using the appropriate equipment.
  • Communicate with ASMs, Freight, and Fulfillment Teams to ensure optimal staging of merchandise.
  • Remove trash and empty pallets from sales floors.
  • Maintain organized overheads.
  • Use equipment to safely bring merchandise down from overhead bays to floor and place additional merchandise safely in overhead.
  • Provide excellent customer service by using FIRST behaviors when on the sales floor.

Requirements

  • Fulfill minimum time in position and performance management code requirements of V2 (or P3 in previous system).
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication skills and customer service skills.
  • Excellent decision-making ability and problem-solving skills.


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