Operator Starbucks

**Requisition ID**:180107

**Career Group**:Store Management

**Job Category**:Retail - Coffee

**Travel Requirements**:0 - 10%

**Job Type**:Full-Time

**Country**:Canada (CA)

**Province**:British Columbia

**City**:Courtenay

**Location**:9481 Courtenay Cliffe Thrifty Foods

**Postal Code**:V9N 2K5

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

**A**ll **career opportunities will be open a minimum of 5 business days from the date of posting.

**Ready to Make an impact?**:
A day in the life of a Coffee Bar Operator:
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.

**Here’s where you’ll be focusing**:
Key Responsibilities
- Upholds and complies with company procedures, standards and policies in all situations
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service in accordance with Safeway’s programs
- Oversees implementation of Safeway's and Starbucks' / Tim Horton’s merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
- Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
- Supervise Department staff to include scheduling, training and assigning duties
- Ensure paperwork, as set by the Division is followed
- Process cash register payments by cash, cheque, credit card, gift card and debit
- Prepare hot and cold beverages, including specialty drink preparation
- Stocking and ordering product
- Perform all other related duties, as assigned by management.

**What you have to offer**:
Experience
- High School
- Previous Starbucks / Tim Hortons or Management experience preferred

Knowledge, Skills and Abilities Required
- Ability to learn quickly
- Ability to work in a fast paced environment
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Possess strong customer service qualities
- Works in a safe and responsible manner
- Available to work flexible hours
- Evening and weekend availability is strongly encouraged
- Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)
- Occasional lifting of up to 45 pounds
- Constant hand coordination, gripping
- Frequent computer and point of sale system use
- Frequent standing, bending
- Occasional walking, squatting

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

**We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.