Counter Sales Rep

3 weeks ago


Courtenay, Canada Bumper to Bumper Full time

At Bumper to bumper, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential.- Your role is important Important for you to know:Workplace location: 480 Puntledge rd Courtenay
-Work hours: Tuesday-Saturday
-Weekly basis: 40 hrs
- Key Areas of Responsibility-
Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude
Handle customer transactions; including sales, returns, defectives in a timely manner
-Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
-Reconcile their transaction history and drawer at the conclusion of each shift
-Operate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
-Assist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
-Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
-Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
-Contribute proactively to improvements in branch sales and profitability
-Adhere to inventory control programs, in-stock standards and all operating procedures
-Effectively communicate with all store and support center team members, management and customers
-Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required
- Requirements
Experience in the automotive aftermarket parts industry (min 1 year)- About Bumper to Bumper- Bumper to Bumper fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day.- Why Bumper to Bumper?

We are a Canadian company in Boucherville, QC, part of the LKQ Group - North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper® banner.

More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.

Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Long live your career at Bumper to Bumper


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