Customer Service Specialist

7 months ago


Courtenay, Canada Convoy Supply Full time

**CUSTOMER SERVICE SPECIALIST**

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end - people make all the difference.

We’re looking for self-sufficient, motivated Customer Service Specialist for our Courtney location at 2981 Moray Avenue who want to help us expand our fast-growing business.

**Responsibilities**:

- Process customer transactions such as orders, quotes, and/or returns
- Coordinate delivery and/or pick up of customer orders with the operations team
- Generate, place, and confirm purchase orders with suppliers
- Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
- Participate in the physical inventory of warehouse materials

**Requirements**:

- Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
- Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
- Excellent communication skills (both written and oral)
- Excellent decision making and ability to take initiative
- Well organized, strong attention to detail
- Must be a respectful team player

The Offer
- Competitive salary
- Flexible Benefit options
- Paid sick time
- Short and long term disability coverage
- Employee referral bonus program
- Paid training/tuition reimbursement
- Overtime available in peak periods
- Internal Promotions

Company Overview

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.

Convoy can be a job or a career. Find out more at:



  • Courtenay, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST - 6 Months Contract** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply...


  • Courtenay, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Customer Experience Specialist to join our team. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.Key Responsibilities:Provide timely and professional responses to customer inquiries.Collaborate with team members to...


  • Courtenay, Canada Mackenzie Gartside & Associates - Select Mortgage Full time

    As our Client Relationship Specialist, you’ll be a key player in our organization, responsible for cultivating love and appreciation with every interaction. You will focus on generating new business and referrals from our existing databases and social media platforms, looking for opportunities to leave a positive and lasting impression, ensuring a...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Courtenay, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a talented Sales Associate to join our team in Courtenay, Canada.Job Description:The Sales Associate will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of the store.Key Responsibilities:Provide excellent customer service and greet customers with...


  • Courtenay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Retail Associate, which we call an Omni-Channel and Product Process Specialist at Best Buy. As a Retail Associate, you will keep our store looking great and process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, British Columbia, Canada Walmart Canada Full time

    The role of an OMNI Customer Fulfillment Associate at Walmart Canada is a fantastic opportunity to develop skills in the retail industry.As an OMNI Customer Fulfillment Associate, you will be responsible for picking, packing, and dispensing online orders with a focus on achieving high-quality standards and accuracy while adhering to strict safety and food...


  • Courtenay, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Photo Lab Specialist

    8 months ago


    Courtenay, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: **Photo Lab Specialist** The...

  • Tech Specialist

    8 months ago


    Courtenay, Canada London Drugs Limited Full time

    **Now hiring for TECH Specialist** Are you passionate about learning? Do your friends and family members always ask you for tech advice? Are you up-to-date with the latest Computer, Audio/Video and Photo/Electronics trends and products? Do you like meeting new people, and helping them understand this ever changing world of technology? If so, you could be...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Courtenay, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Associate to join our team at beBee Professionals. In this role, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.Key Responsibilities:Provide timely and professional responses to customer inquiries.Collaborate...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    In beBee Professionals, we are seeking a highly skilled and dedicated Customer Service Representative to join our team in Courtenay, Canada. This role involves providing exceptional service to customers by responding to inquiries, resolving issues, and collaborating with colleagues to improve service processes.Key Responsibilities:Respond to customer...