Front Desk Team Member

4 weeks ago

Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

Tru by Hilton, a renowned hotel development and hospitality management company, is seeking a skilled Front Desk Agent for their location in Bracebridge, ON.

Job Summary:

We are looking for a highly professional and courteous individual to join our team as a Front Desk Agent. The successful candidate will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Guest Service: Greet and welcome guests upon arrival, register them into the computer, and provide accurate and timely information and services.
  • Telephone and In-Person Inquiries: Respond promptly and professionally to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.
  • Cash Handling: Accept payment for guests' accounts, maintain a house bank, and make deposits and reports as required.
  • Safety Deposit Boxes: Issue keys to and control entrance of safety deposit boxes, post miscellaneous charges as requested.
  • Problem-Solving: Promptly respond to and resolve guest complaints, answer telephone calls politely, courteously, and friendly.
  • Reservations and Check-Ins: Be thorough, accurate, and efficient in taking reservations, check-ins, and performing check-outs.
  • Luggage Assistance: Assist guests with luggage upon arrival and departure from the hotel.
  • Local Knowledge: Be knowledgeable and helpful about the local area, the hotel, and its services.
  • Communication: Handle messages, wake-up calls, mail, and faxes properly, assist guests with laundry/dry cleaning needs, and report potential sales contacts to the sales department.

Requirements:

  • Education: High School diploma or equivalent.
  • Experience: Experience working with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
  • Skills: Good communication skills, both verbal and written; basic computational ability; basic computer skills; extensive knowledge of the hotel, its services, and facilities; general knowledge of the city and its attractions.
  • Physical Demands: Ability to stand and exert well-paced mobility for up to 4 hours; lift up to 15 lbs occasionally; manual dexterity to use and operate necessary equipment.

About Us:

As a member of our team, you can expect a rewarding career with opportunities for growth and development. We offer a competitive salary, medical/dental benefits, vacation & holiday pay, and reduced room rates throughout our portfolio.

  • Front Desk Associate

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Front Desk Clerk Job DescriptionAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Tru by Hilton, Bracebridge, ON. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable stay.Key ResponsibilitiesGuest Services:...

  • Front Desk Operations Manager

    3 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Tru by Hilton in Bracebridge, ON: Exciting Opportunity for a Front Desk SupervisorWe are currently seeking a skilled and enthusiastic Front Desk Supervisor to join our team at Tru by Hilton in Bracebridge, ON. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising the operations of the front...

  • Front Desk Operations Manager

    3 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    We are seeking a highly organized and detail-oriented Front Desk Operations Manager to join our team at Travelodge Bracebridge. As a key member of our staff, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional customer service to our guests.Key ResponsibilitiesPolicies and Procedures: Develop and implement...

  • Front Desk Operations Coordinator

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    About Us:Tru by Hilton, a dynamic and award-winning hotel development and hospitality management company, is seeking a seasoned Front Desk Operations Coordinator to join our team in Bracebridge, ON.About the Role:This pivotal position plays a crucial role in delivering exceptional guest experiences and ensuring seamless operations at our Tru by Hilton...

  • Hotel Front Desk Operations Manager

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    About the Role:We are seeking a highly skilled and experienced Hotel Front Desk Operations Manager to join our team at Tru by Hilton in Bracebridge, ON.The ideal candidate will have a proven track record of delivering exceptional customer service, managing front desk operations efficiently, and motivating team members to achieve their full potential.Key...

  • Hotel Reception Team Member

    3 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Tru by Hilton, Bracebridge, ON. As a key member of our hotel's front desk team, you will be responsible for providing exceptional guest service, responding to inquiries, and maintaining the overall satisfaction of our guests.

  • Night Audit Clerk

    2 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    About the RoleWe are seeking a highly skilled and motivated Night Audit Clerk to join our team at Tru by Hilton in Bracebridge, ON.As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a seamless check-in and check-out experience.ResponsibilitiesGuest Service: Greet and welcome guests,...

  • Hotel Front Desk Supervisor

    3 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Job Title: Hotel Front Desk SupervisorLocation: Tru by Hilton in Bracebridge, ONWe are currently searching for an exceptional Hotel Front Desk Supervisor to join our team at Tru by Hilton in Bracebridge, ON. This is a fantastic opportunity to work with a multi-award-winning hotel development and hospitality management company.About the Role:The ideal...

  • Desk Support Manager

    4 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    About the RoleThis position ensures effective management of front desk operations at Travelodge Bracebridge.Responsibilities will include supervising staff, performing daily desk duties, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and implement policies and procedures for daily operations.Supervise and train front desk staff.Perform daily...

  • Hotel Operations Manager

    3 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Job Title: Hotel Operations ManagerLocation: Tru by Hilton, Bracebridge, ONAbout Us:Tru by Hilton is a multi-award-winning hotel development and hospitality management company. We are dedicated to providing exceptional guest experiences and creating memorable moments for our guests.Estimated Salary: $45,000 - $55,000 per yearJob Description:Key...

  • Customer Service Manager

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    About the Role We are seeking a skilled and motivated Customer Service Manager to join our team at Tru by Hilton in Bracebridge, ON. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and leading a front desk team to excel in this role. About You To be successful as a Customer Service Manager,...

  • Hotel Operations Manager

    3 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    About UsAt Travelodge Bracebridge, we strive to provide exceptional service to our guests. As a leading hotel chain, we require experienced and skilled professionals to join our team.Job SummaryWe are seeking a Front Desk Manager to oversee the daily operations of our hotel. This is a permanent full-time position offering 35 to 44 hours of work per week.Job...

  • Housekeeping Operations Manager

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Housekeeping Supervisor Job DescriptionTru by Hilton in Bracebridge, ON is seeking a skilled Housekeeping Supervisor to join our team. The ideal candidate will have experience in hotel housekeeping and strong leadership skills.Key Responsibilities:Supervise and direct housekeeping staff to ensure efficient and effective room cleaning.Conduct regular...

  • Warehouse Team Member

    4 weeks ago

    Bracebridge, Ontario, Canada Maslack Supply Limited Full time

    We are seeking an enthusiastic and detail-oriented individual to join our dynamic team as a Warehouse Associate. This role offers a unique opportunity to work in a fast-paced environment, collaborating with colleagues to achieve common goals.As a key member of our warehouse team, you will be responsible for ensuring the efficient receipt, storage, and...

  • Night Audit Clerk

    4 weeks ago

    Bracebridge, Ontario, Canada Tru by Hilton, Bracebridge, ON Full time

    Job PurposeThe Front Desk Night Auditor plays a vital role in delivering exceptional guest experiences at Tru by Hilton in Bracebridge, ON. This position requires a warm, knowledgeable, and helpful approach to ensure guests feel valued and cared for.Key Responsibilities:Guest Check-in and Check-out: Ensure a seamless and efficient check-in and check-out...

  • Housekeeping Team Member

    4 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    Job SummaryWe are seeking a Housekeeping Attendant to join our team at Travelodge Bracebridge. The successful candidate will be responsible for maintaining the cleanliness and organization of guest rooms and public areas.Key ResponsibilitiesMaintain the cleanliness and organization of guest rooms and public areasPerform tasks such as sweeping, mopping, and...

  • Housekeeping Team Member

    3 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    About the RoleWe are seeking a detail-oriented Housekeeping Attendant to join our team at Travelodge Bracebridge. This is a full-time opportunity with a competitive salary of $32,000 - $40,000 per year, depending on experience.

  • Housekeeping Team Member

    4 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    Job Description: We are seeking a skilled Housekeeping Attendant for Travelodge Bracebridge. Key responsibilities include performing cleaning tasks, maintaining a clean environment, and providing excellent guest services.Responsibilities:Cleaning Tasks: Sweep, mop, wash and polish floors, dust furniture, vacuum carpeting and upholstery, and clean windows,...

  • Part time culinary team member

    6 days ago

    Bracebridge, Ontario, Canada Andrea's Steak & Seafood House Bracebridge Full time

    Andrea's Steak & Seafood House in Bracebridge is seeking a part-time culinary team member to join their evening shift. The successful candidate will be responsible for preparing and cooking high-quality dishes to our menu standards.Job DetailsEstimated Salary: $25-$35 per hour, depending on experienceJob Type: Part-timeLocation: Andrea's Steak & Seafood...

  • Hotel Operations Manager

    3 weeks ago

    Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

    Job Title: Hotel Operations ManagerAbout the Job:We are seeking an experienced and skilled Hotel Operations Manager to join our team at Travelodge Bracebridge. In this role, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Supervise and...