Insurance Account Manager

6 days ago

Newcastle, Canada BrokerLink Full time
About BrokerLink

We are a leading insurance brokerage firm with over 200 offices across Canada. Our mission is to provide exceptional customer service and help our clients achieve their goals.

Job Title: Commercial Account Manager

We are seeking a highly motivated and experienced Commercial Account Manager to join our team in Central Ontario. As a Commercial Account Manager, you will be responsible for providing exceptional customer service to our commercial insurance clients, identifying new business opportunities, and developing strong relationships with our clients and partners.

Key Responsibilities:
  • Provide assistance to the Commercial Insurance Account Executive
  • Service Independent Business Unit accounts
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process of endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications Be a part of the billing team – answer client calls regarding payments
  • Control the flow of walk in customers and callers
Requirements:
  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Commercial insurance experience an asset
  • RIBO License an asset
  • Exposure to Epic is an asset
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills
What We Offer:
  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2022

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