Insurance Account Manager

6 days ago

Newcastle, Canada BrokerLink Full time
About BrokerLink

We're a leading insurance brokerage with a strong commitment to our values: integrity, respect, customer-driven mindset, excellence, and generosity. Our diverse and inclusive work environment is built on these principles, ensuring a respectful and inclusive space for all.

Job Summary

We're seeking a Commercial Account Manager to join our Central Ontario Region team. As a key member of our team, you'll provide exceptional customer service, work closely with our Commercial Insurance Account Executive, and contribute to the growth and success of our business.

Key Responsibilities
  • Provide assistance to the Commercial Insurance Account Executive
  • Service Independent Business Unit accounts
  • Offer expert advice and guidance to customers on insurance matters
  • Process and manage all incoming Commercial paperwork
  • Assist with quotes, review existing coverage, and update customer file information
  • Prepare documentation for insurers and complete applications for new clients
  • Process endorsements, invoices, and follow up on payments
  • Communicate with insurance companies and negotiate with underwriters on behalf of customers
  • Source and obtain additional information requested by underwriters and complete applications
  • Be part of the billing team and answer client calls regarding payments
  • Manage the flow of walk-in customers and callers
Requirements
  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Commercial insurance experience an asset
  • RIBO License an asset
  • Exposure to Epic is an asset
  • Previous sales experience is an asset
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
Perks of Working with BrokerLink
  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2022

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