Front Desk Representative for Patient Services

3 weeks ago


Tecumseh, Ontario, Canada Watson Clinic Full time

About the Role: As a vital member of our front desk team, you will be responsible for delivering exceptional patient care and support at Watson Clinic.

Your Key Responsibilities:

  • Ensure seamless registration processes by verifying patient demographics and conducting thorough searches to prevent duplicate entries.
  • Efficiently manage insurance eligibility and accurately update patient information as required.
  • Maintain a clean and organized lobby area, promoting a welcoming atmosphere for patients.
  • Provide timely appointment scheduling and cancellations according to physician and provider protocols.
  • Process payments with precision, adhering to established policies and procedures.

About You: To excel in this role, you should possess excellent communication skills, attention to detail, and a strong ability to multitask. A high school diploma or equivalent is mandatory, while experience in a medical or insurance environment is preferred.

Compensation Package: We offer an attractive compensation package, including a salary range of $35,000-$45,000 annually, commensurate with experience. Additionally, you will have access to comprehensive benefits, including health insurance, retirement planning, and paid time off.



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