Front Desk Coordinator

2 days ago


Tecumseh, Ontario, Canada Tecumseh Dental Centre Full time

At Tecumseh Dental Centre, we are seeking a highly organized and customer-focused Front Desk Coordinator to join our team. With a fast-paced dental office environment, the ideal candidate will provide exceptional patient care while efficiently managing administrative tasks.

About Us

We are a well-established dental practice located in a convenient medical plaza, offering a range of services to ensure our patients receive the best possible care. As an integral part of our team, you will be working closely with our experienced dental staff to deliver outstanding patient experiences.

The Role

  • Provide warm and welcoming greetings to patients, ensuring their comfort and satisfaction throughout their visit.
  • Schedule appointments and handle patient inquiries via phone systems and in-person interactions, showcasing excellent communication skills.
  • Maintain accurate patient records using electronic dental records systems, adhering to high standards of data management.
  • Process patient information and verify insurance details to guarantee seamless billing procedures.
  • Assist with the management of office supplies and maintain a clean, organized reception area, reflecting the centre's commitment to excellence.
  • Communicate effectively with dental staff to coordinate patient care and follow-up appointments, fostering a collaborative work environment.
  • Handle administrative tasks such as filing, data entry, and managing correspondence related to patient care, ensuring efficient operations.

Requirements

  • Previous experience as a Front Desk Coordinator or similar role in the dental industry (1 year minimum required).
  • Strong administrative skills, including proficiency in electronic medical records and dental office management software.
  • Familiarity with dental terminology and the ability to communicate effectively with patients and colleagues.
  • Excellent communication skills, both verbal and written, with a focus on delivering exceptional customer service.
  • Able to multitask effectively in a busy environment while maintaining attention to detail.

What We Offer

  • An estimated salary of $45,000-$55,000 per annum, based on qualifications and experience.
  • Dental care for employees, spouses, and dependents.
  • Paid time off and 3-day weekends.
  • On-site parking and a convenient location within walking distance of grocery stores, restaurants, coffee shops, Canada Post, and a community park.

Work Location

Tecumseh Dental Centre is located in a well-established medical plaza, easily accessible by car or public transportation. Our office offers a positive work-life balance, supporting the well-being of our team members.



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