Regional Operations Manager

3 weeks ago

Yellowknife, Northwest Territories, Canada Northern Property REIT Full time
Regional Manager Job Description

At Northern Property REIT, we are a dedicated team focused on delivering exceptional results in the multi-residential sector. As a Regional Manager, you will play a key role in ensuring the effective operation of our portfolio of properties in Yellowknife, NT.

Key Responsibilities:
  • Coordinate and manage onsite staff to optimize portfolio performance
  • Provide regular reports to the Regional Director, NWT, and support decision-making
  • Collaborate with Human Resources to address employee relations and payroll matters
  • Manage rent, vacancy, and rental incentives, providing guidance and follow-up to the team
  • Develop and implement marketing strategies to maximize rental income
  • Ensure exceptional customer service while minimizing delinquency
  • Manage rent collections and accounts receivable, providing direction and follow-up to the team
  • Maintain and develop strong relationships with customers and contractors
  • Oversee purchasing, inventory, and accounts payable, providing guidance and follow-up to the team
  • Conduct property inspections and monitor fuel and utility consumption
  • Direct the work of the facilities team, focusing on building capital expenditures and long-term capital improvement programs
  • Facilitate timely resolution of insurance claims
  • Review NOI on all properties, ensuring effective expense control and managing operating costs
  • Develop and manage regional operating and capital expenditure budgets annually
  • Assist with office administration and leasing of suites, as needed
  • Ensure compliance with federal, provincial, and local bylaws, codes, and property standards
Requirements:
  • Minimum three years' management experience, preferably in residential or building management
  • Excellent customer service skills, a pleasant demeanor, and the ability to speak and write English fluently
  • Previous experience working with, managing, and creating budgets
  • Able to work independently, be a self-starter, and take pride in delivering services
  • Proficient in MS Word, Outlook, and Excel
  • Able to make good hiring decisions and manage and retain employees
  • Ability to work weekends and on call when necessary

If your background matches the qualifications listed above and you are looking for a challenging opportunity to make a difference in the communities we serve, please submit your resume in confidence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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