Ice Cream Store Operations Manager
1 month ago
**Job Summary**
This role is responsible for the day-to-day operation of the ice cream store in the absence of the Manager. The ideal candidate will have a strong focus on customer service and be able to lead a team to provide an exceptional customer experience.
Key Responsibilities:
- Provide leadership and guidance to the ice cream team to ensure excellent customer service and store operations.
- Oversee the daily staffing and administrative duties of the store.
- Be accountable for the store's inventory, ordering, and supply management.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the management team to achieve store goals and objectives.
- Ensure a clean and safe store environment.
- Perform other duties as required to support the store's success.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent customer service skills and a passion for delivering exceptional customer experiences.
- Ability to build strong relationships with customers and staff.
- Strong problem-solving skills and ability to think critically.
- Ability to work independently and as part of a team.
Physical Requirements:
- Ability to stand for long periods and lift up to 30 pounds.
- Ability to work in a cold environment and handle ice cream products.
Other Requirements:
- Reliable transportation.
- Availability to work a variety of shifts, including evenings and weekends.
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