Ice Cream Team Lead

1 week ago


Charlottetown, Prince Edward Island, Canada COWS Full time

COWS is a dynamic ice cream company seeking an experienced Ice Cream Supervisor to lead our team in providing exceptional customer service. As an Ice Cream Supervisor, you will be responsible for overseeing the day-to-day operations of our ice cream counter, ensuring that every customer receives a world-class experience.

Key Responsibilities:
  • Demonstrate COWS' World Class Service standards
  • Greet and serve customers with a smile
  • Develop and maintain a high-performing team by providing coaching, training, and feedback
  • Serve as a liaison between staff and management
  • Perform opening and closing procedures, including bank deposits and inventory management
  • Prepare menu items, cone batter, waffle cones, and dishes to meet customer demands
  • Maintain a clean and fresh dairy atmosphere in the store

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, along with opportunities for professional growth and development.

Requirements:
  • Energetic and enthusiastic individual with excellent communication skills
  • Able to build relationships with customers and staff

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