Store Operations Manager

4 weeks ago


Charlottetown, Prince Edward Island, Canada COWS Full time

Job Summary:

This is a Store Manager position at Cows, responsible for the efficient management and productivity of the store. The ideal candidate will be accountable for the overall operation of the store, motivating and maintaining staff relations, and ensuring excellent customer service.

Key Responsibilities:

  • Manage store operations to achieve sales and customer satisfaction goals.
  • Lead and motivate a team of sales people, scoopers, supervisors, and assistant managers.
  • Develop and implement strategies to improve store performance and customer experience.
  • Ensure compliance with company policies and procedures.
  • Conduct regular staff evaluations and provide feedback for improvement.
  • Plan and conduct training sessions for assistant managers and supervisors.
  • Prepare and submit financial reports on a timely basis.
  • Schedule staff and manage store inventory.

Requirements:

  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to build positive relationships with customers and staff.
  • Competitive spirit and desire to sell.
  • Efficient and creative problem-solving skills.
  • Ability to read and comprehend financial statements.
  • Strong delegation skills.
  • Basic knowledge of computer programs (Microsoft Word, Excel, Outlook).
  • Previous sales or management experience an asset.

Physical Requirements:

  • Repetitive tasks, especially in the wrists.
  • Bending, lifting up to 30 lbs.
  • Standing for the duration of the shift.

Other Requirements:

  • Reliable transportation.
  • Availability from mid-May to October (Seasonal) or Year Round, depending on location.


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