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Sales Representative

1 month ago

Brampton, Ontario, Canada National Energy Equipment Full time
Job Title: Sales Representative - HVAC Residential

Job Summary:
National Energy Equipment Inc. is a leading wholesale distributor and service provider of energy-related products & equipment in Canada, offering coast-to-coast service. Our greatest strength lies in our employees, and our objective is to provide exceptional sales and service support in our industries, while synergizing product offerings for maximum benefit to our customers.

Responsibilities:
Sales of HVAC parts, equipment, and supplies over the phone and in-store.
Ordering required parts.
Providing technical support to customers.
Answering customer calls and identifying parts.
Promoting products to customers.
Receiving and processing customer orders.
Responding to customer inquiries, questions, or complaints regarding products or services.
Processing warranty claims.
Maintaining a basic knowledge of products offered by NEE to effectively demonstrate and discuss with customers.
Following up to ensure customer satisfaction.

Requirements:
High school diploma plus a minimum of 2 years of inside technical sales or related experience required; or equivalent in education and experience.
Exceptional customer service skills.
Proven sales and customer service skills.
Experience working in a process management system and priority setting.
Ability to maintain a high energy level.
Proficient in Microsoft Office.
Knowledge of residential HVAC equipment is an asset.

Additional Information:
Bonus pay available.
Comprehensive benefits package, including dental care, disability insurance, extended health care, life insurance, on-site parking, RRSP match, and vision care.
Flexible schedule, with an 8-hour shift and Monday to Friday work hours.
Experience in HVAC and inside sales is preferred.
Work location: In-person.