Multi-Unit Restaurant Operations Manager

7 days ago


Red Deer, Alberta, Canada Red Star Chinese Restaurant Full time
Job Title: Service Standards Manager

At Red Star Chinese Restaurant, we are seeking a highly skilled Service Standards Manager to join our team. The ideal candidate will have a proven track record in ensuring exceptional customer service standards in a fast-paced restaurant environment.

Responsibilities:

* Supervise and co-ordinate activities of staff who prepare and portion food
* Establish methods to meet work schedules
* Train staff in job duties, sanitation and safety procedures
* Estimate ingredient and supplies required for meal preparation
* Ensure that food and service meet quality control standards
* Address customers' complaints or concerns
* Maintain records of stock, repairs, sales and wastage
* Prepare and submit reports

Requirements:

* 2 years to less than 3 years of experience
* Excellent oral communication
* Team player
* Client focus

Work Environment:

* Permanent position
* 30 to 40 hours per week
* English language

About Us:

Red Star Chinese Restaurant is a dynamic and growing company that values exceptional customer service and quality food. We offer a supportive work environment and opportunities for career growth and development.

Why Join Us:

At Red Star Chinese Restaurant, we are committed to providing our customers with an exceptional dining experience. We believe that our staff are our greatest asset and are committed to supporting their growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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