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Enrolment Services Coordinator

1 month ago


Sarnia, Ontario, Canada Lambton College Full time

About the Role:

This is a temporary, full-time support staff position at Lambton College. The Enrolment Services Coordinator will work closely with the Associate Registrar, Enrolment Services & Student Support, to provide direct support to students, faculty, and staff on various complex admission, financial aid, registration, and audit matters.

Key Responsibilities:

Provide specialized student record services, including assessing qualifications of prospective students, making admission decisions based on admission rules, and maintaining Student Information System (SIS) records.

Administer academic and financial policies by processing all documentation pertaining to registration, fee payments, course and program changes, withdrawals, refunds, and grades.

Conduct credential audits to ensure eligibility for progression and graduation.

Review and assess transcripts in order to determine admission status.

Assist in the facilitation, coordination, and implementation of services that support the ability of students to move from registration to graduation for domestic and international students.

Requirements:

Three-year post-secondary Business Administration or Community/Social Services diploma is required.

Three years of work experience in a position that advises clients on complex and specialized information, preferably in an educational environment.

Financial Aid experience is preferred.

Experience with Colleague, WebAdvisor, and myLambton or similar platforms is required.

Strong computer skills and demonstrated ability with applications developing and using spreadsheets, word processing, email, internet applications, and complex financial/student database systems.

Excellent communication skills, written and oral, in order to clearly and credibly explain policies/procedures/guidelines to clients/students.

Strong attention to detail and accuracy.

Demonstrated professionalism and ability to handle confidential and sensitive material with tact and diplomacy, exercise discretion and good judgement at all times.