Enrolment Services Specialist

7 days ago


Sarnia, Ontario, Canada Lambton College Full time

About the Role:

This is a temporary, full-time support staff position at Lambton College. The Enrolment Services Specialist will work closely with students, faculty, and staff to provide exceptional support and guidance throughout the enrolment process.

Key Responsibilities:

• Provide expert advice and support to students on all aspects of enrolment, including admissions, financial aid, registration, and graduation.

• Assess qualifications of prospective students, make admission decisions based on admission rules, and maintain accurate student records.

• Administer academic and financial policies by processing documentation related to registration, fee payments, course changes, withdrawals, refunds, and grades.

• Conduct credential audits to ensure eligibility for progression and graduation.

• Review and assess transcripts to determine admission status.

• Assist in the facilitation, coordination, and implementation of services that support student success from registration to graduation.

Requirements:

• Three-year post-secondary Business Administration or Community/Social Services diploma is required.

• Three years of work experience in a position advising clients on complex and specialized information, preferably in an educational environment.

• Financial Aid experience is preferred.

• Experience with Colleague, WebAdvisor, and myLambton or similar platforms is required.

• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

• Ability to maintain confidentiality and handle sensitive information with discretion.



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