Hotel Operations Manager

4 weeks ago


Fort Nelson, Canada Holloway Lodging Limited Partnership - Super 8 Fort Nelson Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Executive Housekeeper to join our team at Holloway Lodging Limited Partnership - Super 8 Fort Nelson. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of housekeeping services are maintained throughout the hotel.

Key Responsibilities
  • Develop and implement operational procedures to ensure efficient and effective housekeeping services.
  • Plan and coordinate the activities of housekeeping supervisors and crews to ensure seamless service delivery.
  • Ensure compliance with safety standards and departmental policies to maintain a safe and healthy work environment.
  • Coordinate maintenance and repair services to minimize downtime and ensure optimal hotel operations.
  • Manage inventory of supplies, equipment, and uniforms to ensure adequate stock levels and minimize waste.
  • Coordinate in-house laundry services to maintain high standards of cleanliness and hygiene.
  • Schedule and assign duties of housekeeping staff to ensure efficient use of resources and meet guest expectations.
  • Ensure compliance with local health and sanitation regulations to maintain a clean and safe environment for guests and staff.
  • Respond to guest complaints in a professional and courteous manner to maintain high levels of customer satisfaction.
Benefits
  • Dental plan to ensure good oral health and hygiene.
  • Disability benefits to provide financial support in case of illness or injury.
  • Health care plan to ensure access to quality medical care.
Requirements
  • Secondary (high) school graduation certificate as a minimum educational requirement.
  • 1 year to less than 2 years of experience in a related field, preferably in hotel housekeeping operations.


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