Retail Store Manager
1 month ago
Job Summary: We are seeking a highly skilled Retail Store Supervisor to join our team at O.K. Food Mart Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and ensure they are equipped to provide exceptional customer service.
- Hire and train or arrange for training of staff to ensure they have the necessary skills to excel in their roles.
- Authorize the return of merchandise and establish work schedules to ensure efficient store operations.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
- Organize and maintain inventory to ensure accurate stock levels and minimize waste.
- Supervise and co-ordinate activities of workers to ensure seamless store operations.
Requirements:
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a retail environment.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Flexibility to work varying shifts, including evenings and weekends.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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