Retail Store Team Lead

4 weeks ago


Okanagan Falls, British Columbia, Canada O.K. Food Mart Ltd Full time

Retail Store Supervisor Job Summary

O.K. Food Mart Ltd is seeking a highly skilled Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff to ensure they have the necessary skills to excel in their roles
  • Authorize the return of merchandise and establish work schedules to ensure optimal productivity
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner
  • Organize and maintain inventory to ensure that stock levels are adequate and that products are displayed attractively
  • Supervise and co-ordinate the activities of workers to ensure that tasks are completed efficiently and effectively

Requirements:

  • 5-10 years of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Dependability and reliability
  • Excellent written and oral communication skills
  • Initiative and judgement

Benefits:

  • Permanent employment
  • 35-40 hours per week
  • English language

Support for Diversity and Inclusion:

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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