Investigator, Investigation Services, Regulatory Expert

2 weeks ago

Toronto, Ontario, Canada Law Society of Ontario Full time

Job Summary

The Law Society of Ontario is seeking a highly skilled Investigator to join our Investigation Services team. As an Investigator, you will be responsible for conducting timely, consistent investigations into a wide range of issues related to the professional conduct of Licensees, unauthorized provision of legal services by non-Licensees, and the good character of Licensee applicants.

Key Responsibilities

  • Conduct investigations into allegations of professional misconduct, including sexual misconduct, criminal allegations, conduct unbecoming, competence, licensing, capacity, and unauthorized practice.
  • Prepare case plans, determine investigation strategies, and gather evidence to prove allegations.
  • Independently conduct investigations in accordance with case plans, identifying risk and conducting ongoing risk analysis.
  • Assess the need for and recommend a variety of appropriate responses, including establishing practice controls, obtaining search and seizure orders, identifying potential candidates for remedial diversion initiatives, and seeking out opportunities for alternative dispute resolution mechanisms.
  • Communicate with Law Society staff, complainants, and members regarding the investigation process and disposition of cases, maintaining strict confidentiality of sensitive information at all times.
  • Interview licensees, witnesses, complainants, and other relevant sources, conducting evidence search and seizure and documenting file information and material evidence using Law Society case management software.
  • Develop case files to prosecutorial and evidentiary standards, including Investigation Reports and Investigator Key Documents.
  • Monitor Licensees facing charges in the criminal justice system or other proceedings or before other regulatory bodies.
  • Assist staff from the Litigation Services department in the preparation of cases for hearings, testifying as a witness at legal and regulatory proceedings as required.

Requirements

  • A college diploma or university degree in Business or Law, or equivalent legal and/or accounting training and/or investigative experience.
  • A minimum of five (5) years' independent file management experience in a law office or accounting environment.
  • Investigation experience derived from work in a law enforcement, regulatory, or government environment, preferred.
  • Solid understanding of the Law Society's mandate, services, legislation, and policies, or willingness to learn.
  • Knowledge of interview and investigation methodologies, principles, and practices.
  • Knowledge of current trends and developments in investigative techniques and their practical applications.
  • Experience in testifying.
  • Knowledge of Law Society accounting and bookkeeping.
  • Knowledge of a variety of dispute resolution techniques and their appropriate application.
  • Expressive and persuasive in both spoken and written language in facilitating resolution and disposition of complaints.
  • Concise, well-organized writing skills in the preparation of a full range of investigative documents and memoranda, which may form the basis for disclosure to Discipline Counsel and agreed statement of fact.
  • Superior analytical ability.
  • Able to reason through complex spoken and written information.
  • Computer proficiency, including familiarity with word processing software, data processing, accounting system software (general, trust), and internet search capabilities.
  • Specific familiarity with Microsoft One Drive and SharePoint and Adobe Pro are definite assets.
  • Broad understanding of the application of technology preferably in a regulatory/legal environment.

Work Arrangement

The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement. Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as primarily remote, with a requirement to attend the office on an occasional basis.

Our Commitment

The Law Society of Ontario is an equal opportunity employer that is committed to diversity and inclusion. We welcome applications from persons representing the diversity of our community. We are committed to creating an accessible, barrier-free, and inclusive workplace and are committed to continuing compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

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