PC Express Department Lead
2 weeks ago
As a PC Express Department Manager at Fortinos, you will be responsible for leading a team of Personal Shoppers and delivering exceptional customer service in-store. Your focus will be on creating a seamless shopping experience, handling POS transactions, and maintaining operational standards.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Ensure that all departmental financial objectives are met.
- Train and develop department staff to improve productivity and engagement.
- Identify opportunities to reduce customer wait times and improve overall shopping experience.
- Supervise and direct department staff, including scheduling and discipline.
- Maintain equipment and ensure the safety and sanitation of the production and back room areas.
- Respond to customer inquiries, requests, and complaints in a courteous and professional manner.
Requirements:
- Exceptional customer service skills and ability to build customer loyalty.
- Flexibility to work a variety of hours, including days, evenings, night shifts, and weekends.
- Ability to work in a fast-paced environment under pressure.
- Strong financial acumen to deliver outstanding business results.
- Ability to lead, coach, and motivate employees.
- Previous retail, grocery retail, or hospitality management experience is an asset.
About Fortinos:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you share our values and are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply.
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PC Express Department Manager
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PC Express Department Manager
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Vaughan, Ontario, Canada Loblaw Companies Limited Full timePC Express Department ManagerAs a PC Express Department Manager, you will be responsible for leading a team of Personal Shoppers and delivering exceptional customer service in a fast-paced retail environment.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and loyalty.Lead and motivate a team of employees to achieve...
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PC Express Department Manager
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PC Express Department Manager
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PC Express Department Manager
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PC Express Department Manager
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1 month ago
Vaughan, Ontario, Canada Loblaw Companies Limited Full timeJob SummaryWe are seeking a highly skilled Department Manager to lead our team and deliver exceptional customer service.Key ResponsibilitiesLead a team of Personal Shoppers and oversee the in-store experience of our PC Express program.Handle customer interactions, POS transactions, and ensure a strong focus on delivering exceptional customer service.Maintain...
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Department Head
1 month ago
Vaughan, Ontario, Canada Loblaw Companies Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Department Manager to lead our team and drive business results. As a key member of our store management team, you will be responsible for overseeing the daily operations of our PC Express program, including in-store shopping, customer interactions, and handling POS transactions.Key...
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Department Head
1 month ago
Vaughan, Ontario, Canada Loblaw Companies Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Department Manager to lead our team and drive business results. As a key member of our store management team, you will be responsible for overseeing the daily operations of our PC Express program, including in-store shopping, customer interactions, and handling POS transactions.Key...
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