Senior Technical Solutions Specialist

1 week ago

Ottawa, Ontario, Canada Ross Full time

Role Overview

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This position plays a critical role in the Ross Video Sales Organization, serving as a key technical resource for scoping and designing complex technical solutions to address requirements for use in Ross' tradeshows and other customer events.

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About Us

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Ross Video is a leading provider of innovative video production solutions. We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. Our team is committed to building a diverse and inclusive workplace culture that drives innovation and creativity.

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Salary

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The estimated annual salary for this position is $110,000-$140,000, depending on experience and qualifications.

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Job Description

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We are seeking an experienced Senior Technical Solutions Specialist - Demonstration & Tradeshows to join our team. In this role, you will be responsible for facilitating the technical design and execution of all demonstration and tradeshow systems, supporting major shows like NAB and IBC, as well as regional tradeshows, remote demo facilities, and onsite regional Customer Experience Centers.

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You will collaborate closely with Ross Video's Sales and Product Management teams to offer an exceptional customer demonstration experience. This role requires a high level of integrity, determination, and enthusiasm, while also showcasing strong technical skills, time management, and organizational capabilities.

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Responsibilities

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  • Design and Implement Technical Solutions">
  • Develop and sustain single-line functional, workflow, elevation, and conceptual drawings of technical project plans.">
  • Define and understand end user needs, and plan remote and on-site projects to effectively showcase Ross' diverse range of products.">
  • Conduct project management responsibilities, including:">
    • ">
    • Project specific budget tracking and building schedules">
    • Compiling complete Bill of Materials & supply lists">
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  • Perform technical commissioning of Ross and third-party broadcast and network equipment during project implementation.">
  • Work with the Manager, Technical Solutions and the rest of the DTE team to coordinate schedules and ensure project completion.">
  • Oversee technical installation in both shop pre-production and on-site for demo and tradeshow equipment.">
  • Collaborate with Ross Product Managers and Product Specialists to create efficient demo systems for global tradeshows and Customer Experience Centers.">
  • Offer technical guidance and training for other DTE team members as new technology is introduced.">
  • Develop workflows for automating routine tasks such as system maintenance and testing.">
  • Perform other related duties as required.">
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Requirements

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To be successful in this role, you must have:

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  • ">
  • A bachelor's degree in a relevant field, or equivalent experience.">
  • 5+ years of experience in technical sales, product management, or a related field.">
  • Expertise in best practices for installation, including wiring, rack setup, electrical work, fly pack/flight case design, and wiring pinouts.">
  • Familiarity with applicable broadcast system signal specifications.">
  • Familiarity with broadcast control systems and widely used protocols such as OGP, MOS, CII, VDCP, VISCA, and others.">
  • Utilize standard testing tools like Phabrix, Wireshark, and Prism.">
  • Excellent communication and interpersonal skills.">
  • Ability to work effectively in a fast-paced environment.">
  • Valid Driver's License and Passport, with a willingness to travel up to 20% of the time (Major Tradeshows and visits to regional Customer Experience Centres).">
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Benefits

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Ross Video offers a competitive benefits package, including:

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  • ">
  • Comprehensive health insurance">
  • 401(k) retirement plan">
  • Generous paid time off">
  • Professional development opportunities">
  • Team-building activities and social events">
  • A fun and dynamic work environment">
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How to Apply

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If you are a motivated and experienced professional looking for a challenging opportunity, please submit your application, including your resume and cover letter.

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We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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About Ross Video

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Ross Video is a leading provider of innovative video production solutions. We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use.

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Our team is committed to building a diverse and inclusive workplace culture that drives innovation and creativity.

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