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Director, Sales and Marketing

2 months ago

Old Toronto, Ontario, Canada Brookfield Residential (Ontario) LP Full time
About the Role

We are seeking a highly skilled and experienced Director, Sales to join our team at Brookfield Residential (Ontario) LP. As a key member of our Sales and Marketing department, you will be responsible for overseeing the fiscal and day-to-day operations of the sales functions within our housing division.

Key Responsibilities
  1. Leadership and Management
  • Lead and manage a team of sales representatives and internal sales team members to achieve sales goals, profit targets, and customer care objectives.
  • Provide mentorship and coaching to team members to enhance their skills and performance.
Sales Strategy and Operations
  • Develop and implement sales strategies and processes to drive business outcomes and increase operational efficiencies.
  • Collaborate with internal departments and external partners to resolve homebuyer issues and improve customer satisfaction.
Customer Care and Service
  • Ensure seamless customer care and service throughout the sales process.
  • Respond to customer inquiries and concerns in a timely and professional manner.
Reporting and Analysis
  • Prepare and present sales reports and analysis to senior management.
  • Provide insights and recommendations to improve sales performance and customer satisfaction.
Requirements
  • 10 years' experience in sales environment, with emphasis on residential sales, sales management, and/or real estate related industries.
  • Experience with a CRM.
  • Excellent communication skills, verbal and written.
  • Strong organizational and interpersonal skills.
  • Ability to deal effectively with confrontational situations and maintain objectivity with team members, public relations, and homeowners.
  • Ability to multi-task while meeting various deadlines.
  • Proficiency with computer applications, specifically Microsoft Word and Excel.
Preferred Qualifications
  • Newstar software experience.
About Us

At Brookfield Residential (Ontario) LP, we are committed to creating a diverse and inclusive work environment. We are proud to offer our employees a competitive compensation package, excellent extended medical, dental, and vision benefits, RRSP program, career development programs, paid volunteer hours, paid parental leave, family planning assistance, wellness and mental health resources, and pet insurance offering.