Restaurant Shift Manager

5 days ago


Sparwood, Canada Tim Hortons Full time
Shift Manager Job Description

At Tim Hortons, we're looking for a skilled and motivated Shift Manager to join our team. As a Shift Manager, you'll play a critical role in ensuring the success of our restaurant by leading a team of crew members and providing exceptional customer service.

Key Responsibilities:

  • Lead a team of crew members to achieve sales and customer satisfaction goals
  • Ensure a positive and welcoming environment for customers and employees
  • Manage food and labor costs to maintain profitability
  • Train and develop crew members to improve their skills and knowledge
  • Monitor and maintain high standards of food safety and quality
  • Execute company policies and procedures to ensure compliance
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • Previous food service experience, preferably in a supervisory role
  • Strong leadership and customer service skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Fluent English-speaking and writing skills
  • Neat, clean, and professional appearance
  • Able to lift 35 pounds to waist level

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and fast-paced work environment
  • Training and development programs to improve your skills and knowledge

If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity to join our team as a Shift Manager at Tim Hortons.



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