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Restaurant Operations Manager

2 months ago

Sparwood, Canada Tim Hortons Full time
Shift Manager Opportunity at Tim Hortons

We're seeking a skilled and motivated Shift Manager to join our team at Tim Hortons. As a Shift Manager, you'll play a critical role in ensuring the success of our restaurant by leading a team of crew members and providing exceptional customer service.

Key Responsibilities:

  • Lead a team of crew members to achieve sales and customer satisfaction goals
  • Ensure a clean and welcoming environment for customers and employees
  • Manage food and labor costs to meet company standards
  • Train and develop crew members to improve their skills and knowledge
  • Anticipate and resolve customer complaints in a professional and courteous manner
  • Monitor inventory levels and maintain accurate records
  • Collaborate with restaurant management to achieve business objectives

Requirements:

  • Previous food service experience, preferably in a supervisory role
  • Strong leadership and customer service skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Fluent English-speaking and writing skills
  • Neat, clean, and professional appearance

About Tim Hortons:

Tim Hortons is a leading quick-service restaurant chain with a strong commitment to quality and customer satisfaction. We offer a competitive salary, benefits package, and opportunities for career advancement.

Why Work at Tim Hortons?

At Tim Hortons, we're passionate about providing exceptional customer service and creating a positive work environment for our employees. As a Shift Manager, you'll have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our restaurant.