Restaurant Operations Manager

2 weeks ago


Calgary, Alberta, Canada DAIRY QUEEN RANCHLANDS Full time
Restaurant Operations Manager Job Description

We are seeking a skilled Restaurant Operations Manager to join our team at Dairy Queen Ranchlands. The successful candidate will play a crucial role in driving the success of our restaurant, overseeing daily operations, and ensuring the delivery of exceptional customer experiences.

Key Responsibilities:
  • Analyze and optimize budget to maintain profitability.
  • Evaluate and improve daily operations to meet business objectives.
  • Monitor and enhance staff performance to drive sales and customer satisfaction.
  • Plan and organize daily operations to maximize efficiency and productivity.
  • Recruit, train, and develop staff to meet business needs.
  • Supervise and manage staff to ensure a positive and productive work environment.
  • Implement operational procedures to ensure efficient and effective service delivery.
  • Balance cash and manage inventory to minimize waste and optimize sales.
  • Ensure compliance with health and safety regulations to maintain a safe working environment.
Work Conditions and Physical Capabilities:
  • Work in a fast-paced environment with tight deadlines.
  • Be physically demanding and require standing for extended periods.
  • Have excellent attention to detail and ability to multitask.
Personal Suitability:
  • Be accurate and reliable in all aspects of work.
  • Provide excellent customer service and maintain a client-focused approach.
  • Develop and maintain efficient interpersonal skills to build strong relationships with colleagues and customers.
  • Be flexible and adaptable in a dynamic work environment.
  • Meet deadlines and deliver high-quality results in a timely manner.
Government Programs:
  • Recognized as a leading employer in the industry.
  • Permanent full-time position with 30-40 hours per week.
  • Work in English.


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