Restaurant Operations Manager

3 weeks ago


ThetfordMines, Quebec, Canada Wendy's Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Evaluate daily restaurant operations to ensure efficiency and effectiveness.
  • Monitor staff performance and provide coaching and feedback to improve productivity and customer satisfaction.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Set schedules and manage labor costs to ensure optimal staffing levels.
  • Conduct performance reviews and provide feedback to staff.
  • Determine menu offerings and implement operational procedures to ensure consistency and quality.
  • Cost products and services to ensure profitability.
  • Organize and maintain inventory to ensure adequate stock levels.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Participate in marketing plans and implementation to drive sales and customer engagement.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a restaurant management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Physical stamina to stand for extended periods and lift heavy loads.
Working Conditions:
  • Fast-paced environment with tight deadlines.
  • Repetitive tasks and standing for extended periods.
  • Handling heavy loads and physically demanding work.
Personal Suitability:
  • Accurate and reliable with excellent attention to detail.
  • Client-focused and efficient with excellent interpersonal skills.
  • Dependable and organized with a strong work ethic.
  • Excellent oral and written communication skills.
  • Flexibility and adaptability in a dynamic work environment.
Support for Persons with Disabilities:
  • We are committed to creating an inclusive and accessible work environment for persons with disabilities.
Support for Newcomers and Refugees:
  • We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:
  • We provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • We provide awareness training to employees to create a welcoming work environment for veterans.
Support for Indigenous People:
  • We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
Support for Mature Workers:
  • We provide staff with awareness training to create a welcoming work environment for mature workers.
Support for Visible Minorities:
  • We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...


  • Thetford-Mines, Quebec, Canada Wendy's Restaurant Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...


  • Thetford-Mines, Quebec, Canada Wendy's Restaurant Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...