Restaurant Operations Manager

1 month ago


ThetfordMines, Quebec, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Wendy's Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Supervise and manage a team of more than 20 staff members
    • Provide guidance and support to staff to ensure they have the skills and knowledge needed to perform their duties
    • Conduct performance reviews and provide feedback to staff
  • Operations and Administration
    • Oversee the daily operations of the restaurant, including food preparation, customer service, and cash handling
    • Manage inventory and supplies, including ordering and receiving stock
    • Ensure that the restaurant is clean and well-maintained, and that all health and safety regulations are followed
  • Customer Service
    • Provide exceptional customer service to ensure that customers have a positive experience at our restaurant
    • Address customer complaints and concerns in a professional and courteous manner
  • Marketing and Sales
    • Participate in marketing plans and implementation to promote our restaurant and increase sales
    • Develop and implement strategies to increase customer loyalty and retention
  • Financial Management
    • Manage the restaurant's budget and financial resources
    • Monitor sales and revenue, and make adjustments as needed to ensure profitability
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role
  • Skills
    • Excellent leadership and management skills
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Knowledge of restaurant operations and management principles
Work Environment

The work environment is fast-paced and physically demanding, with a combination of sitting, standing, and walking. The restaurant is open 7 days a week, and staff may be required to work overtime to meet business needs.

Personal Suitability
  • Accurate
  • Client Focus
  • Dependability
  • Efficient Interpersonal Skills
  • Excellent Oral Communication
  • Excellent Written Communication
  • Flexibility
  • Organized
  • Reliability
  • Team Player
Support for Persons with Disabilities

We are committed to providing a welcoming and inclusive work environment for all employees, including those with disabilities. We apply accessible and inclusive recruitment policies to ensure that all candidates have an equal opportunity to participate in the hiring process.

Support for Newcomers and Refugees

We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees. We believe that diversity and inclusion are essential to our success, and we are committed to creating a workplace that reflects the diversity of our community.

Support for Youths

We provide awareness training to employees to create a welcoming work environment for youth. We believe that young people are an important part of our community, and we are committed to supporting their development and success.

Support for Veterans

We provide awareness training to employees to create a welcoming work environment for veterans. We believe that veterans bring valuable skills and experience to our workplace, and we are committed to supporting their transition to civilian life.

Support for Indigenous People

We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations to create a welcoming work environment for indigenous people. We believe that indigenous peoples are an important part of our community, and we are committed to supporting their development and success.

Support for Mature Workers

We provide staff with awareness training to create a welcoming work environment for mature workers. We believe that mature workers bring valuable experience and skills to our workplace, and we are committed to supporting their continued development and success.

Support for Visible Minorities

We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities. We believe that diversity and inclusion are essential to our success, and we are committed to creating a workplace that reflects the diversity of our community.



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    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...


  • Thetford-Mines, Quebec, Canada Wendy's Restaurant Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...


  • Thetford-Mines, Quebec, Canada Wendy's Restaurant Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and motivated to provide the best possible...


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