IT Support Specialist

5 days ago

Sudbury, Ontario, Canada Ontario Aboriginal Housing Support Services Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Ontario Aboriginal Housing Support Services. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and clients, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support and assistance to staff and clients via phone, email, and in-person
  • Configure and maintain desktop computers, laptops, mobile devices, and printers
  • Troubleshoot and resolve technical issues with computer software and hardware
  • Assist with training and orientation for new staff members
  • Participate in research and development of new technologies and systems to improve our IT infrastructure
  • Develop and maintain standard operating procedures for IT-related tasks
  • Assist with inventory tracking and management of IT assets
Requirements
  • Post-secondary certificate, diploma, or degree in Computer Science, Information Systems Technology, or related field
  • 1-3 years of experience in a technical support role
  • Knowledge of Windows 10 and 11 operating systems, networking systems, and Android OS
  • Certifications and licenses relevant to the industry
  • Excellent problem-solving skills, attention to detail, and ability to work independently
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary range of $45,400 - $53,360 per year
  • A comprehensive benefits package, including medical, dental, and vision care
  • A generous paid time off policy
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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