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Customer Service Supervisor

2 months ago

Brampton, Ontario, Canada 1 STOP AUTO REPAIR CENTER INC. Full time
Job Title: Customer Service Supervisor

We are seeking a highly skilled Customer Service Supervisor to join our team at 1 STOP AUTO REPAIR CENTER INC. The successful candidate will be responsible for supervising staff, hiring and training, and resolving customer issues.

Key Responsibilities:
  • Supervise and coordinate activities of staff, ensuring efficient service delivery.
  • Hire and train staff to meet the needs of our customers.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Establish work schedules and ensure staff are meeting performance expectations.
  • Conduct performance reviews and provide feedback to staff.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to multitask.
Work Environment:

Our team works in a fast-paced environment, and we require our Customer Service Supervisor to be able to work under pressure while maintaining attention to detail.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].