Customer Service Representative

4 weeks ago

Mascouche, Quebec, Canada Arawaza Full time
Job Title: Customer Information Service Representative

We are seeking a highly skilled and customer-focused Customer Information Service Representative to join our team at Arawaza. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with product and service information to provide accurate and informed responses to customers
  • Meet or exceed customer service standards and metrics
Requirements:
  • 3+ years of customer service experience in a call center or retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Strong problem-solving and conflict resolution skills
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure your success

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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