Customer Service Representative

4 weeks ago


Mascouche, Quebec, Canada Arawaza Full time
Job Title: Customer Information Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Information Service Representative at Arawaza. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, provide information, and resolve issues in a timely and professional manner.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and concerns in a fair and efficient manner.
  • Documentation: Maintain accurate and up-to-date records of customer interactions and transactions.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in a customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in MS Office.
What We Offer:
  • Free Parking: Available on site.
  • Language: Bilingual.
  • Hours of Work: 40 hours per week.

Arawaza is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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