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Client Care Navigator
2 months ago
Vision Loss Rehabilitation Canada is seeking a highly skilled and compassionate Client Care Navigator to join our team. As a Client Care Navigator, you will play a vital role in coordinating and integrating supports and services around individuals living with vision loss.
Key Responsibilities- Coordinate and integrate supports and services around individuals living with vision loss
- Assess client needs and develop personalized care plans
- Strengthen communication and linkages between Vision Loss Rehabilitation Canada staff and external community healthcare providers
- Ensure timely access to Vision Loss Rehabilitation Canada service information and connection to the healthcare system
- Monitor and provide proactive follow-up for clients to ensure ongoing collaboration across services/providers
- 3-5 years of client service experience in the health and/or social service sectors
- Experience working directly with individuals living with vision loss
- Knowledge of available community services/supports and clinical, social, and residential care options
- Strong knowledge of client-centered philosophy and clinical expertise related to client-centered interviewing, assessments, and scheduling practices
- Excellent communication and interpersonal skills, including shared decision-making and facilitation
- Ability to prioritize workload and manage competing tasks
- Proficiency in technology, including Microsoft Office and case management and care coordination systems
- Registered health professional designation
- Minimum bachelor's degree in Social Work, Gerontology, or other related healthcare discipline
- 3 or more years of experience working with individuals with vision loss
Vision Loss Rehabilitation Canada is a unique health services organization that serves individuals who are blind or partially sighted across Canada. Our certified specialists provide training that empowers clients to develop or restore activities of daily living skills, promote independence, enhance safety and mobility, and work closely with ophthalmologists, optometrists, and other healthcare professionals.
