Solutions Engineer Intern

2 days ago

Montreal, Quebec, Canada dynaTrace software GmbH Full time
About the Role

We are seeking a highly skilled and motivated Solutions Engineer Intern to join our team at Dynatrace software GmbH. As a key member of our sales engine, you will be responsible for providing exceptional technical support to our sales team and driving business growth through innovative solutions.

Key Responsibilities
  • Evangelize Dynatrace's product offerings to international trade shows and key customer account meetings to promote new and expanded business.
  • Partner with sales representatives to identify new sales opportunities and incremental sales opportunities within existing accounts.
  • Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities.
  • Present Dynatrace's vision to our customers' C-suite executives and provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Present on-stage demonstrations providing insight and context to our customers during key marketing events.
  • Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
  • Build best practices and share knowledge with the team to continuously develop and enhance both personal and team capabilities.
  • Work with local Sales and Sales Engineering leadership to identify learning and development opportunities for the team to maintain Dynatrace's leadership position in the market.
  • Create and modify Dynatrace template presentations to meet the specific demands of each customer.
  • Support internal sales teams and partners, providing technical guidance and being a trusted advisor/technical coach.
About You

We are looking for an ambitious, confident, and self-motivated individual with previous SE experience or another technical customer-facing role. You should be passionate about innovative technology, technical sales, and articulating value to customers and prospects.

Key requirements include:

  • Bilingual English and French
  • Excellent team player with the ability to work across all disciplines
  • Excellent communication and presentation skills with the ability to communicate technical value into business value
  • Previous 3-5 years of experience with observability or application performance management technologies and techniques
  • Ability to troubleshoot technical issues and manage the process
  • Ability to manage multiple projects simultaneously and work with various sales people and support other SEs as needed
  • Strong desire to grow professionally, adapt to an ever-changing environment, and be coachable
  • Ability to travel up to 30% of the time

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