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Shift Manager

2 months ago

Mississauga, Ontario, Canada FMI National Inc Full time
Job Summary

FMI National Inc is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Provide training to staff on job duties, sanitation, and safety procedures, ensuring that they are equipped to perform their roles safely and effectively.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
  • Establish Work Schedules: Establish work schedules for staff, ensuring that we have adequate coverage during peak periods.
Work Environment

FMI National Inc operates in a fast-paced environment, with a focus on providing excellent customer service. As a Shift Manager, you will be required to work under pressure, maintaining a calm and professional demeanor at all times.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience, or equivalent experience.
  • Language: English.
What We Offer
  • Recognized Employer: FMI National Inc is a recognized employer, offering a range of benefits and opportunities for career advancement.
  • Health Benefits: We offer dental and health care plans, ensuring that our employees have access to quality healthcare.
  • Support for Newcomers and Refugees: We recruit and support newcomers and refugees, providing them with opportunities for career advancement and integration into our community.
  • Support for Youths: We offer on-the-job training tailored to youth, providing them with the skills and knowledge they need to succeed in their careers.
  • Support for Indigenous People: We provide cultural competency training and awareness training to all employees, creating a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, ensuring that our workplace is inclusive and respectful.