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Program Coordinator

1 month ago

Montreal, Quebec, Canada CB Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Program Coordinator to join our team at CB Canada. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our programs and services.

Key Responsibilities
  • Administrative Support: Provide administrative support to our team, including handling mail, typing, and maintaining filing systems.
  • Patient Record Management: Create and maintain accurate and up-to-date patient records in our CRM system.
  • Program Coordination: Execute administrative tasks critical to the progression of patients through our programs.
  • Communication: Act as a liaison between team members and stakeholders, ensuring effective communication and collaboration.
  • Document Management: Label and attach documents to our CRM and program drives, and review and analyze documents for adverse events.
  • Reporting: Report adverse events and maintain accurate records.
  • Project Support: Assist with various scheduled and unscheduled projects, including product and disease training sessions.
  • Customer Service: Liaise with healthcare professionals for prescription renewals and manage inbound and outbound calls.
  • Compliance: Comply with all relevant policies, procedures, safety rules, and regulations.
Requirements
  • Education: High school diploma or post-secondary schooling preferred.
  • Experience: 3-5 years of experience in a similar administrative role.
  • Skills: In-depth knowledge of Microsoft Office Suite, ability to communicate effectively, and strong organizational skills.
About CB Canada

CB Canada is a leading provider of [insert industry/field]. We are committed to providing exceptional service and support to our customers and stakeholders. Our team is dedicated to making a positive impact in the lives of our patients and customers.

What We Offer

We offer a competitive total rewards compensation package, including comprehensive benefits and opportunities for professional growth and development. Our team is committed to creating a positive and inclusive work environment that values diversity and promotes work-life balance.