Supply Chain Planning Director

1 month ago


Ottawa, Ontario, Canada Assent Compliance Full time

At Assent Compliance, we are seeking a Senior Director to lead our Supply Chain Planning team. The successful candidate will oversee the multifaceted team of Managers and Customer Success Managers (CSMs), responsible for ensuring strong customer delivery outcomes from successfully managed projects and initiatives within the Customer Experience department.

About Us

Assent is the leading solution for supply chain sustainability tailored for top-tier manufacturers. Our tool provides comprehensive insights from experts to help manufacturers navigate hidden risks in their supply chains.

We offer a remote-first work model that values flexibility and autonomy. However, occasional in-person workdays are encouraged, especially for team members located near our global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam.

Job Description

The Senior Director of Supply Chain Planning will be a strategic leader who can merge responsibilities to promote excellent customer engagement experiences while managing day-to-day operations. They will foster a culture of excellence, collaboration, and service orientation within the Supply Chain Planning team.

Key Responsibilities
  • Manage daily operations of the Supply Chain Planning team, including:
  • Recruiting, coaching, mentoring, and engaging a team that raises the bar for customer success and satisfaction;
  • Anticipating, planning, and managing resourcing requirements to optimize satisfaction and workloads;
  • Reviewing and developing the management team through performance management and training initiatives;
  • Promoting a congenial, productive, collaborative, and service-oriented work culture;
  • Working with cross-functional teams to support escalations as needed;
  • Establishing and refining consistent management standards across the organization.
  • Collaborate with internal groups to ensure alignment on special projects and execution, driving continuous improvement and efficiency in operations.
Requirements & Qualifications

To succeed in this role, you should have:

  • 5-8 years of experience in a customer success management, consulting, or project management role;
  • Strategic and business-minded thinking, with ability to suggest and implement efficient operations;
  • Strong team player skills, with willingness to lend a helping hand and contribute expertise to diverse resources;
  • Excellent time management and organizational skills, with ability to prioritize and execute on multiple asks.
Estimated Salary Range

$120,000 - $180,000 per annum, based on location and experience.


  • Supply Chain Director

    3 weeks ago


    Ottawa, Ontario, Canada Bimbo Canada Full time

    **Company Overview:**Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products, and snacks. With over 110 years of experience, the company operates 16 bakeries and employs approximately 4,000 associates across Canada.**Job Summary:**We are seeking an experienced Supply Chain Director to lead our distribution and warehousing...


  • Ottawa, Ontario, Canada Assent Compliance Inc. Full time

    About Assent Compliance Inc.Assent Compliance Inc. is the leading provider of supply chain sustainability solutions for top-tier manufacturers. Our platform helps companies identify and mitigate hidden risks in their supply chains, ensuring compliance with regulatory requirements and minimizing environmental impact.Job OverviewWe are seeking a Senior...


  • Ottawa, Ontario, Canada Lumentum Full time

    Lumentum is committed to delivering passion and customer focus to its business. As a company that values wild growth and working with enthusiastic over-achievers, you'll find a fulfilling career with us. Lumentum Canada has been awarded the 2022 National Capital Region's Top Employers for the 6th consecutive year and the 2022 Career Directory Canada's Best...


  • Ottawa, Ontario, Canada Messa Computing Inc. Full time

    About the Role:We are seeking a highly skilled Supply Chain Logistics Expert to join our team at Messa Computing Inc. for a multi-year contract with the Department of National Defence. This position requires a valid secret clearance.Key Responsibilities:Plan, prepare and manage inventory reports, as well as oversee supply chain activities.Analyze stock...


  • Ottawa, Ontario, Canada Telesat Full time

    About TelesatTelesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers. With over 50 years of experience, Telesat has grown to be one of the largest and most successful global satellite operators.Our revolutionary...


  • Ottawa, Ontario, Canada Lumentum Full time

    About the RoleThis position provides crucial support for Lumentum's Supply Chain Risk Management team. The primary focus will be on developing and implementing internal and external risk mitigation strategies, ensuring compliance with industry standards.Key Responsibilities:Maintain and improve current Business Continuity Plans to ensure seamless...


  • Ottawa, Ontario, Canada Bimbo Canada Full time

    About the RoleWe are seeking a seasoned Supply Chain leadership expert to lead our national distribution strategy and execution. This is a key role within our Canadian Supply Chain Leadership Team, reporting directly to the Vice President, Planning & Logistics.


  • Ottawa, Ontario, Canada Thermo Fisher Scientific Inc. Full time

    Job Description:A Supply Chain Procurement Specialist is responsible for acquiring high-impact suppliers within a specific buying portfolio, maintaining inventory levels to meet customer demand goals and corporate objectives. This role requires effective communication, problem-solving, and timely supply of products to customers.Key Responsibilities:Ensure...


  • Ottawa, Ontario, Canada CB Canada Full time

    We are seeking a highly skilled Supply Chain Logistics Coordinator to join our team at CB Canada. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and materials throughout our supply chain.About the RoleThis is a one-year contract position with the opportunity to make a significant impact on our...

  • Supply Chain Manager

    3 weeks ago


    Ottawa, Ontario, Canada Farm Boy Inc. Full time

    **Job Summary:**Farm Boy Inc. is seeking a highly skilled Supply Chain Manager to lead our Inventory Replenishment team in optimizing inventory levels and streamlining logistics processes.About the Role:This is an exciting opportunity for a results-driven professional to join our team and contribute to the success of our business.As a Supply Chain Manager,...


  • Ottawa, Ontario, Canada Lumentum Full time

    Job Title: Global Supply Chain Risk Management SpecialistWe are seeking a skilled Global Supply Chain Risk Management Specialist to join our team at Lumentum. In this role, you will provide critical support for the Supply Chain Risk Management team, focusing on developing and implementing risk mitigation strategies and ensuring compliance with internal...


  • Ottawa, Ontario, Canada Lumentum Full time

    This role provides critical support for Lumentum's Supply Chain Risk Management team. The primary focus is on developing and implementing risk mitigation strategies, ensuring compliance with regulatory requirements.The successful candidate will analyze business processes, projects, and programs to identify areas of improvement. This involves close...


  • Ottawa, Ontario, Canada Monnaie Full time

    We are seeking a skilled Multilingual Supply Chain Risk Analyst to join our team at the Monnaie in Ottawa, Canada.The successful candidate will work closely with our senior management and other stakeholders to develop and maintain effective risk mitigation strategies for our refining customers. This role requires strong analytical skills, attention to...


  • Ottawa, Ontario, Canada PORTA Full time

    At PORTA, we are dedicated to delivering exceptional frozen meals to homes across the US and Canada.We offer a range of frozen pizzas and ravioli in over 1100+ grocery stores, making it easy for customers to access high-quality Italian dishes.The ideal candidate will be a detail-oriented and driven Logistics Analyst who can play a crucial role in ensuring...

  • Senior UX Designer

    6 hours ago


    Ottawa, Ontario, Canada Kinaxis Inc. Full time

    About Kinaxis Inc.Kinaxis is a global leader in end-to-end supply chain management, empowering businesses to achieve supply chain excellence. We are committed to delivering innovative solutions that help preserve the planet's resources and enrich the human experience.Company OverviewWe power the world's supply chains, helping companies like Lockheed Martin,...

  • Purchasing Strategist

    3 weeks ago


    Ottawa, Ontario, Canada Condair Group (Humidification, Evaporative Cooling and Humidity Control) Full time

    As a Purchasing Strategist at Condair Group, you will play a crucial role in optimizing our supply chain and ensuring the timely delivery of high-quality products to our customers.Job Summary:Develop and implement sourcing strategies across various component categories to minimize costs and maximize efficiencyEstablish and maintain effective supplier...


  • Ottawa, Ontario, Canada Acumatica Full time

    Acumatica is seeking a skilled Distribution Product Manager to lead the development of innovative supply chain solutions. This role requires expertise in business management software, particularly in order management, inventory control, supply chain management, and warehouse management.The ideal candidate will have a passion for understanding the needs of...


  • Ottawa, Ontario, Canada GemTek Full time

    Job Title: Procurement Expert for Complex Supply Chain ManagementAbout GemTek: GemTek is a leading organization in the field of supply chain management.Salary: $120,000 - $150,000 per annum, depending on experience.Job Description: As a Procurement Expert for Complex Supply Chain Management, you will play a critical role in managing our client's complex...


  • Ottawa, Ontario, Canada Assent Compliance Inc. Full time

    Discover a fulfilling career at Assent Compliance Inc., a leader in supply chain sustainability solutions tailored for top-tier manufacturers.About Assent Compliance Inc.We empower manufacturers to achieve sustainability excellence by uncovering hidden risks in their supply chains. With expert insights, our tool is trusted by the world's leading...


  • Ottawa, Ontario, Canada Lumentum Full time

    Job OverviewLumentum is seeking a highly skilled Risk Management Specialist to support our Supply Chain Risk Management team. This role will focus on developing and implementing risk mitigation strategies and compliant processes.The ideal candidate will have experience in analyzing processes, projects, or programs through research, fact gathering, and...