Housing Placement Coordinator

3 weeks ago

Victoria, British Columbia, Canada BC Housing Full time

POSITION SUMMARY

The Housing Placement Coordinator is a key contact for current tenants requiring relocation, providing operational support to temporary housing and community spaces operated by BC Housing and/or Non-Profit Societies. This role collaborates with internal teams to locate permanent housing solutions for individuals housed in transition housing sites or tenants requiring relocation.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • Post Secondary diploma in community social services, health care delivery, community mental health, or other related fields.
  • Considerable progressive experience in a comparable environment in the delivery of social services and/or community-based programs with Non-Profit agencies or organizations serving homeless or vulnerable populations facing multiple barriers.
  • Some experience in coordination of services, logistics, budgeting, and working with individuals from diverse socio-economic backgrounds facing multiple barriers to successful housing.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS & ABILITIES:

  • Sound knowledge and understanding of BC Housing's mandate, programs, and policies in delivering social housing and social services to the vulnerable.
  • Sound knowledge of current social issues such as homelessness, mental illness, domestic violence, addictions, etc.
  • Sound knowledge of Federal and Provincial social housing programs including funding arrangements, RTA, and Tenant Relocation policies.
  • Sound knowledge and understanding of the risks associated with housing vulnerable tenants, community resources, and methods of access.
  • Some knowledge and understanding of budgeting.
  • Excellent analytical, problem-solving, and time management skills and ability to multitask.
  • Excellent awareness of cultural diversity and skilled in facilitation, mediation, consensus building, and conflict resolution.
  • Excellent oral and written communication skills and proficient in MS Office applications (Word, Excel, PowerPoint).
  • Ability to build and maintain professional, supportive, and confidential relationships with multi-barriered people while applying a high degree of discretion and respecting the role and obligations of social housing and property management staff.
  • Ability to work effectively with service providers and across departments in a team and partnership context to mitigate risk and resolve issues.
  • Ability to multi-task, prioritize, and make sound administrative/procedural decisions on sensitive and confidential issues.
  • Ability to work evenings and weekends and frequent travel to various sites.
  • Valid Class 5 BC driver's license and access to a reliable vehicle.
  • Tier 4 Criminal Record Check Required.

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