Referral Specialist
2 days ago
Company Overview
Watson Clinic is a leading healthcare provider committed to delivering exceptional patient care and service. We are seeking a highly skilled Referral Specialist to join our team.
About the Role
The Referral Specialist will play a crucial role in ensuring seamless communication between patients, physicians, and insurance carriers. This position requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Job Description
As a Referral Specialist, you will be responsible for:
- Accessing information through the billing system and 3-day out report
- Coordinating pre-certification processes between physician offices and insurance carriers
- Maintaining accurate records of referrals and inquiries in the Referral Comments section
- Providing exceptional customer service to patients, physicians, and support staff
- Staying up-to-date with departmental policies and procedures
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Familiarity with IDX scheduling software
- Basic knowledge of insurance plan referral requirements
What We Offer
As a valued member of our team, you can expect:
- A competitive salary of $45,000 per year, commensurate with experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- A supportive and dynamic work environment
- Ongoing training and professional development opportunities
Location
This position is based at Watson Clinic's main office in Lakeland, Florida.
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