Customer Service Specialist

2 weeks ago


Edmonton, Alberta, Canada Floor Concepts Ltd] Full time
Job Description

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Floor Concepts Ltd. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales targets.

Responsibilities
  • Provide excellent customer service, responding promptly to customer inquiries and resolving issues in a professional manner.
  • Maintain a thorough understanding of products, including features, benefits, and pricing, to effectively communicate with customers.
  • Meet or exceed sales targets, while adhering to company policies and procedures.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 1-2 years of sales experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Physical ability to lift up to 25 pounds and stand for long periods.
Benefits
  • Competitive salary: $40,000 - $55,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Ongoing training and development opportunities.


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