Process Design Consultant
2 months ago
The Role
The Process Design Consultant will work closely with Delivery and Business partners in the evaluation of various initiatives to determine how process design will contribute to meeting strategic and initiative objectives. This role requires a deep understanding of business processes and the ability to design and implement improvements that drive operational efficiency and effectiveness.
Key Responsibilities:
- Conduct end-to-end business reviews to identify opportunities for process improvement
- Develop and implement process design solutions that meet business objectives
- Collaborate with stakeholders to define and align on approach, including business problem to be solved, business objectives, scope of effort, and success metrics
- Document current state processes, pain points, baseline metrics, and collect voice of the customer
- Facilitate meetings with stakeholders, business partners, and subject matter experts to analyze current state processes, identify and prioritize improvement recommendations leading to optimized target state
- Work with project teams to implement agreed-on solutions and/or effectively transition improvement recommendations requiring further review and budget approval
- Detailed data analysis to support improvement recommendations and business case creation
Requirements:
- 7+ years of business management or consulting experience within financial services industry, or consulting firms; solid functional knowledge, including but not limited to strategy, business transformation, product development, project management, investment operations, etc.
- Bachelor's degree in Business Administration, or related field, or equivalent combination of education and experience
- Proven record of high performance and achievements in your past positions
- Lean Six Sigma Black Belt or equivalent process improvement designation is required
- Exceptional analytical and quantitative problem-solving skills
- Excellent presentation building/delivery and communication skills
- Ability to work effectively with people at all levels in organization
Candidate Profile:
- Focus and Ambition: The successful candidate will exhibit a mindset of creativity, determination, and an energetic drive to succeed. They will have a proven track record of meeting goals and action plans as assigned, both as an individual and with a team.
- Team Player: The successful candidate will ensure they provide consistent performance; they will be a team player that is sensitive to the team's needs, interests, and goals. They will contribute to inspiring and motivating the team toward high performance and goal achievement.
- Integrity: They will adhere to the highest standards of personal and professional integrity and will set a positive example for others.
- Cross-functional Collaboration: The successful candidate will have a proven track record of engaging and supporting business needs. They will work transparently and cooperatively with the cross-functional teams, supporting the engagement of all pertinent stakeholders, both internal and external.
- Financial Services Business Acumen: Business background and sound experience in the financial services industry is required.
- Thought Leadership: The successful candidate will be comfortable challenging the status quo, presenting and considering different points of view, and creating alignment with multiple stakeholders to move engagements and improvements forward.
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