Customer Service Ambassador
3 days ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team in Laval for a leading distribution company. The ideal candidate will have excellent communication skills, fluency in both English and another language, and experience in complaint management.
Key Responsibilities- Provide exceptional customer service to clients via phone, email, or chat
- Manage and resolve customer complaints in a professional and timely manner
- Collaborate with the sales team to identify opportunities for upselling and cross-selling
As a key member of our team, you will play a vital role in ensuring that our customers receive top-notch service and support. You will be responsible for:
Company OverviewOur company is a leader in the distribution industry, known for its commitment to excellence and customer satisfaction. We are a dynamic and fast-paced environment that offers opportunities for growth and development.
Salary and BenefitsThe salary for this position starts at $45,000 per year, plus a guaranteed bonus of up to $10,000. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Requirements- High school diploma or equivalent required; post-secondary education an asset
- Minimum 1 year of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Fluency in English and another language (written and verbal)
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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