Customer Service Leader with Food Industry Expertise
4 days ago
At IGA, we are seeking an experienced Customer Service Leader to join our team. As a key member of our operations team, you will play a critical role in ensuring exceptional customer service across our stores.
This is a full-time position requiring a minimum of 25-40 hours per week. The ideal candidate will have the ability to work flexible shifts, including days and evenings, with a focus on providing high-quality service to our customers.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition to your base salary, you can also look forward to opportunities for growth and professional development within our company.
About the Role:- Provide feedback to team members to support their professional development and achieve set goals;
- Maintain high standards of service quality and store image;
- Collaborate with production and customer service teams to ensure seamless operations;
- Foster a culture of exceptional customer service throughout the store.
- High school diploma or equivalent;
- 2+ years of experience in retail or customer-facing roles;
- Strong leadership skills and ability to motivate teams;
- Excellent communication and problem-solving skills.
- Opportunities for growth and professional development;
- A dynamic and supportive work environment;
- The chance to make a real difference in the lives of our customers.
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