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Stratford School Support Specialist

2 months ago

Stratford, Ontario, Canada University of Waterloo Full time
About the Role

We are seeking a highly organized and detail-oriented Stratford School Support Specialist to join our team. As a key member of our academic support services, you will provide exceptional front-line assistance to students, faculty, and staff.

Job Responsibilities
  • Deliver comprehensive student-centric support, including triaging inquiries, interpreting regulations, and communicating decisions.
  • Provide immediate support to students in distress and follow up with referrals as needed.
  • Distribute communications to relevant audiences, ensuring all information is up-to-date.
Key Skills and Qualifications
  • Undergraduate degree or equivalent education and experience.
  • Administrative experience in an academic setting preferred.
  • 1-2 years of experience in a front-line customer service role.
What We Offer

We offer a competitive salary range of $44,817 - $56,022, depending on qualifications and experience.

Why Join Us

The University of Waterloo values diversity and inclusion. We welcome applications from candidates who have been historically disadvantaged and marginalized.