Produce Department Supervisor

2 weeks ago

Burlington, Ontario, Canada Farm Boy Inc. Full time

Job Summary:

This role is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. The performance of the duties must ensure a quality service approach to all employees, customers, and suppliers.

Main Responsibilities:

  • Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Oversee the preparation, packaging, pricing, rotation, and quality standards of produce.
  • Provide administrative support to the management team, including recording of shrink, supply inventory, and orders.
  • Ensure the work, storage, and store areas are clean and safe at all times by performing general "housekeeping" as required, including equipment maintenance and sanitizing, sweeping, and mopping.
  • Lead by example by promoting corporate policies, customer service standards, departmental cleanliness, and opening and closing procedures.
  • Assist, relieve, and train department personnel as requested by the management team.
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety, and equipment use.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications:

  • Typically requires completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry, or handle heavy objects.

Additional Information:

Accommodation is available upon request for applicants and employees with disabilities.

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